UIF 2026 Learnership Programme

About

Description

The UIF 2026 Learnership Programme is offered via the Labour Activation Programme (LAP), in partnership with the Department of Employment & Labour and the Ubuntu Institute. This 12-month Contact Centre Learnership aims to give unemployed UIF contributors accredited training, practical workplace exposure, and a pathway into the contact-centre industry. It targets young people seeking to enter customer-service and call-centre roles.

Responsibilities

• Participate fully in the 12-month learnership training
• Complete all assigned tasks, training modules, and practical work placements
• Learn and apply contact-centre/customer-service skills, work standards, and professionalism
• Attend any required in-class or on-the-job training sessions
• Adhere to rules and standards of the UIF LAP and host employer
• Demonstrate punctuality, responsibility and willingness to learn and adapt
• Maintain communication, submit required documentation, and meet all programme obligations

Qualifications

• South African citizen aged 18–28
• Unemployed at time of application
• Must not already be in a learnership or internship
• Previous UIF contributor (beneficial/required)
• Grade 12 (Matric) certificate or equivalent
• Interest in call-centre or customer service roles

Application instructions:

• Click the green button to apply